Stress in the digital workplace
”Stupid ****** system!” is certainly something that many people have muttered at work; over computer systems, databases, intranets that are hard to navigate and impossible to comprehend – but that you have to use, nevertheless.
Badly designed and implementd computer systems have created several new kinds of work-related stress. And the gap between the many burdensome systems we are forced to use at work, and the smart, pleasant applications we use as consumers (as in our smartphones), is actually widening.
Furthermore, IT systems are a major force behind the re-shaping work towards more and more 'command and control', and behind the rise of the 'audit society' and a "Bureaucracy 2.0" in many organisations.
This is a blog about the problems, and the solutions.
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Etikettarkiv: trondheim
Peak IT and complexity: Keynote at Trondheim Developer Conference
On the same subject that we spoke in the UX Podcast – the increasing complexity, and the suspicion that we’re on the curve of diminishing returns from digital investments – here’s my keynote ”What if digital stops delivering value?” from … Läs mer